How To Return Products
We are very confident that you will be satisfied with your purchase. If you are not entirely happy with your order, however, our return policy is simple. Product may be returned within 30 days. Please return product in its original condition and in its original packaging to the address below to receive a full refund of the product cost. The shipping fee is non-refundable. *Please note: Due to their perishable nature, all seed sales are final.
Before Returning Product
Before returning any product, please contact customer service first by e-mail or by toll-free phone (1-877-356-7333). We may be able to solve the problem through other means, or arrange to have a replacement sent to you.
When returning product, please be sure to include the order number (or a copy of the receipt), your contact information, and the reason for the return. Returns can be sent to the addresses below:
TreeHelp.com Attn: Returns 1051 Clinton Street Buffalo, NY 14206 U.S.A.
TreeHelp.com Attn: Returns 100 The East Mall, Unit 12 Toronto, ON M8Z 5X2 Canada